Frequently Asked Questions (FAQ)

1. What kind of products can I find at PofudukHobimGifts?

At PofudukHobimGifts, we offer handmade and personalized amigurumi toys, decorative figures, and meaningful gifts. Inspired by philosophers, historical icons, and beloved characters, our creations appeal to both children and adults.

2. Can your products be customized?

Yes, most of our items can be personalized. You can specify details like colors, names, or special dates in the order notes. You can even request a custom doll based on your own unique idea.

3. What materials are used in your amigurumi products?

All of our products are made with high-quality cotton yarn and filled with non-allergenic fiber. They are soft, safe, and suitable for sensitive skin—perfect for both children and adults.

4. How long does it take to receive my order?

Our handmade production time typically ranges from 3 to 7 business days. Delivery times depend on your location and shipping method. Domestic shipping in Turkey usually takes 2–3 business days, while international orders may take longer.

5. Do you offer international shipping?

Yes! We ship to over 20 countries worldwide. You can shop safely and track your order via our Etsy store.

6. How should I clean the products?

To keep your amigurumi in great condition, we recommend hand washing and air drying. Machine washing may damage the shape or texture of the item.

7. Do you offer gift wrapping?

Absolutely! We’re happy to wrap your order as a gift and include a personalized message. Just make sure to select the "gift" option during checkout.

8. What is your return and exchange policy?

Due to the personalized nature of our products, we do not accept returns or exchanges. However, if there’s any issue with your order, please reach out to us. Customer satisfaction is very important to us.

9. Where can I place an order?

You can place an order through our website or via our Etsy shop. For special requests, feel free to contact us directly on Instagram.